Clear expectations. No surprises.
Everything below exists for one reason: so your care runs smoothly and nothing falls through the gaps. If a question isn't answered here, call (918) 376-0838 or text (918) 376-3494.
Insurance & labs
"Do you take insurance?"
We're a cash-pay practice by design — it's what lets us spend 45–90 minutes with you instead of twelve. Here's what that means for labs: routine labs your insurance already covers (CBC, metabolic panel, standard thyroid, A1c) can be run through your regular doctor or insurance-billed at a national lab, and we're glad to work with recent results. The advanced panels that drive your protocol — comprehensive hormones, hormone-metabolite testing, and gut analysis — aren't covered by any insurance plan, anywhere. They're built into your consult and program pricing at below-retail rates.
How we choose your testing
We source testing from multiple accredited specialty laboratories and match the specific panel to your presentation — not the other way around. No single vendor dictates your workup. Rebekah selects the panel that answers the clinical question your case is asking.
Prescription continuity
Safe prescribing requires current data. Refills are not sent if visits or labs are not current — no exceptions. Minimums by patient type:
| Patient type | Visits | Lab panels |
|---|---|---|
| Hormone patients in active programs | Per membership tier | Included in your program, scheduled by Rebekah |
| Hormone patients — fee-for-service (stable, established) | 4 minimum per year | 2 minimum per year |
| Weight loss patients — fee-for-service | 4 minimum per year | 1 minimum per year |
Program patients don't track minimums — visits and labs are built into the program and scheduled for you. Minimums apply to patients maintaining prescriptions outside a program. Fee-for-service is appropriate for stable, established patients on unchanged protocols.
Communication
Portal messaging
Portal messaging is for refill requests and logistics. Clinical questions, side effects, dosing adjustments, and medical concerns require a scheduled visit — because your health deserves more than a message-length answer. Thrive members receive responses within the response window of their plan; program patients are seen monthly, so most questions are handled in visit.
Programs & billing
What your consult includes — and how prescriptions begin
Your consult delivers your complete written protocol — your labs interpreted line by line, your treatment roadmap, and Rebekah's clinical recommendations. That protocol is yours to keep, whatever you decide next. Prescriptions from your protocol are initiated inside your treatment program, where ongoing titration, monitoring labs, and scheduled visits make prescribing safe and effective.
Maintenance options — the Thrive Membership and fee-for-service care — are available once you've completed a treatment program. This keeps every patient on a path that gets them stable before shifting to lower-touch care.
One exception, for established transfer patients: if you're transferring from another hormone clinic, stable on an unchanged protocol for at least 6 months, you may begin with a Precision Consult and move directly to a Thrive Membership or fee-for-service care — no program required. Records from your prior clinic are required at intake to confirm your treatment history. Ask your coordinator whether you qualify.
Treatment program terms
12-Week Focused Hormone Support is a structured 12-week treatment program for patients whose evaluation points to hormone imbalance as the primary driver of their symptoms. It includes two follow-up visits with Rebekah, a personalized hormone protocol built on your Precision Consult findings, and the monitoring and adjustments needed to get your hormones where they need to be. This is an active treatment program, not a maintenance path.
Repair & Rebalance is a 24-week functional medicine program — a structured, clinical commitment to gut and hormone restoration. It includes 3 RN coach visits and 4 follow-up visits with Rebekah, advanced lab panels scheduled within the program timeline, a personalized supplement protocol, dietary and lifestyle guidance, and a written treatment plan that evolves as your results do. This is not a maintenance path; it is an active treatment program with a defined clinical endpoint.
Programs are billed monthly for the full program term. The 12-Week Focused Hormone Support program is $1,197 total ($399/month × 3). The Repair & Rebalance program is $2,982 total ($497/month × 6). The Precision Consult fee ($399) is applied toward either program if you continue. Program pricing is reviewed with you at booking and at your consult. CareCredit financing is accepted for qualified applicants — ask your coordinator for details.
Maintenance paths — two options, matched to you
All maintenance paths are available once you've completed a treatment program — or, for established transfer patients (stable on an unchanged protocol for 6+ months, with prior-clinic records at intake), directly after a Precision Consult. Which path fits depends on your therapy and the level of access you want:
Thrive Membership is the best fit for patients on injectable testosterone — the medication cost is efficient enough to include, making the membership an all-in value.
Fee-for-service is the best fit for patients on BHRT (patches, capsules, creams, gels, injectables) or anyone who prefers to pay per visit. Hormone patients require a minimum of 4 visits and 2 labs per year; metabolic, weight loss, and thyroid patients require a minimum of 4 visits and 1 lab per year. Your coordinator will point you to the right path based on your treatment.
Thrive Membership terms
Month-to-month, with 30-day written cancellation notice. Includes quarterly visits, monitoring labs (as clinically indicated), prescription refills handled through the portal, priority scheduling, member pricing on IV therapy and supplements, and one premium wellness IV each quarter delivered at your quarterly visit (does not roll over). For patients on injectable testosterone, the cost of your prescribed medication is included when clinically appropriate and continuity requirements are met — prescriptions always follow Rebekah's clinical judgment and current labs, never the membership alone. Thrive Membership is $197/month.
Fee-for-service pricing
For patients maintaining care outside a membership. Hormone patients require a minimum of 4 visits and 2 lab panels per year; metabolic, weight loss, and thyroid patients require a minimum of 4 visits and 1 lab panel per year.
- ✓Follow-up visit (30 min) — $225
- ✓Telehealth visit (20 min) — $125 · care plan review, lab panel review, weight loss check-ins, and treatment adjustments between scheduled visits; out-of-cycle reviews conducted via telehealth only
- ✓Acute telehealth visit (15 min) — $69 · sinus infections, UTI symptoms, non-emergent acute care only; no protocol reviews or lab panels
- ✓Basic hormone panel (cash-pay) — $125
- ✓Comprehensive lab panel (cash-pay) — $399
- ✓Genetics test & interpretation (à la carte) — $798 · nutrigenomic panel + Rebekah's written interpretation of your results
Fee-for-service care carries the continuity minimums above and is available in open schedule gaps; program and membership patients receive priority scheduling at all times. Lab reviews during scheduled visits are included at no charge; out-of-cycle reviews are conducted via telehealth only and billed at the 20-minute telehealth rate ($125).
Mid-program changes
Sometimes the picture changes mid-program — a new symptom, a new finding, a new goal. When it does, Rebekah will discuss options with you directly at your next visit, including whether additional testing or a program adjustment makes sense. These are clinical conversations, not menu items.
If something comes up that feels too pressing to wait until your next scheduled visit, you're welcome to book a 20-minute telehealth visit ($125) to address it sooner.
Financing
We accept CareCredit, a healthcare credit card issued by Synchrony Bank, for qualified applicants. CareCredit can be used toward the Precision Consult ($399), the 12-Week Focused Hormone Support program ($1,197), and Repair & Rebalance program fees ($2,982 total).
Promotional financing options — including no-interest-if-paid-in-full periods — may be available subject to credit approval. Terms vary based on the purchase amount and the promotional offer in effect at the time of your transaction. If the promotional balance is not paid in full by the end of the promotional period, interest will be charged from the original purchase date.
CareCredit is accepted at over 285,000 enrolled healthcare provider locations nationwide and can be used again for future healthcare expenses once approved. You can apply online at carecredit.com or ask your coordinator for our provider link.
Note: CareCredit is not accepted for laboratory testing or specialty panels, which are billed separately at cost. Subject to credit approval. Not all promotional financing options are available for all purchase amounts.
IV therapy
All IV therapy requires a good faith medical exam prior to treatment, per Oklahoma Board of Nursing guidelines effective March 2026. Exams are valid for one year and are telehealth-friendly for established patients. The good-faith exam is included in the price of your bag — health changes or additional good-faith exams are $20. IV memberships carry a 3-month minimum enrollment, then month-to-month with 30-day cancellation notice; unused monthly IVs do not roll over. Mobile IV is available exclusively through the Restore Circle (Convenience fee $75 if less than 2 people in your group, 30-minute service radius). Full details on the IV therapy page.
Still have a question? The fastest answer is a conversation.