Terms of Service
Effective Date: 5/12/2025
Welcome to Restorative Health & Wellness. By accessing or using our website, services, or booking an appointment, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Services Offered
Restorative Health & Wellness provides Direct Primary Care (DPC), IV Therapy, Men’s Health, Weight Loss, Acute Care, and Lab Services. Our services are available on a subscription or case-by-case basis, as detailed on our website.
We do not accept insurance, Medicare, or Medicaid for Primary or Acute Care services. We may, however, offer self-pay options for IV Therapy and Weight Loss to individuals on Medicare or Medicaid.
2. Membership Plans
Membership plans (Essential and Preferred) include services as outlined at the time of enrollment. Plans are billed monthly. Services outside of the plan (e.g., certain labs, after-hours care, or additional visits beyond plan limits) may incur separate charges.
Patients may cancel their membership at any time with [30 days] notice. Refunds will not be issued for unused services.
3. Mobile Services
Mobile IV Therapy is available within designated service areas and must be scheduled in advance. Same-day service is subject to provider availability. A safe and clean environment is required for all in-home visits.
4. Appointment Cancellations & No-Shows
Please provide at least 24 hours’ notice for cancellations. No-shows or late cancellations may result in a fee. Repeated no-shows may result in loss of membership or limited scheduling availability.
5. Medical Disclaimer
Our services are not a replacement for emergency medical care. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room. We are unable to treat certain high-risk conditions including, but not limited to: congestive heart failure, uncontrolled hypertension, Stage 3+ kidney disease, dialysis patients, and fluid overload.
6. Privacy
We take your privacy seriously. All patient information is kept confidential in accordance with HIPAA regulations. For more information, see our Privacy Policy.
7. Website Use & Content
All content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Do not disregard medical advice or delay seeking it because of information found on this site.
8. Modifications to Services or Terms
We reserve the right to update or modify these Terms of Service at any time without notice. Continued use of our services constitutes acceptance of those changes.
9. Contact Information
If you have questions about these terms or our services, please contact us at:
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